Strategic Financial Solutions

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Job Locations US-NY-New York
Can you take client communication challenges and turn them into successful marketing campaigns that improve client acquisition and retention?  Do you understand the marketing technology landscape and how to implement the right tool for the right job?  Do you enjoy diving into details using SQL, Business Intelligence Tools, Web Analytics and other technologies to help your team succeed?  Great. Come work at Strategic!   We’re looking for a Product Manager who takes pride in their work and loves proactively solving challenges. The successful candidate will work well with developers and the business in helping to implement and develop features and functionality that delight our customers.   The position will be responsible for supporting marketing technologies used for marketing automation, lead management, online reputation management, and customer surveys.  You will be responsible for identifying the highest impact work, prioritizing that work, and delivering optimum experiences to our users. We’re a relatively small team in a stable yet fast-growing financial company and would love for you to join us.
Job ID
2020-1296
Job Locations US-NY-New York
Are you looking for a role where you can directly influence an organization in high growth mode? Do you have a knack for solving problems? Do you want to help drive the results of a multi-million-dollar business? If so, you may have found your next role.   We are looking for a self-motivated individual to join our Business Analytics team to empower our stakeholders with data driven insights to help us increase revenue and decrease costs. You will participate in both day-to-day management of projects, as well as deliver comprehensive analysis to improve and implement new strategies. This role will also require developing credible and trusting relationships with senior leaders, managers and employees across the organization. Intellectual curiosity, ownership, and detail-orientation are requirements for the role and the department.
Job ID
2020-1290
Job Locations US-NY-New York
This JD is targeted to a Tech Lead who spends 50% of their time coding on their team, 25% of their time coaching other developers and 25% of their time architecting solutions.   Do you get excited about working on productivity tools and want to help users be more productive? Do you enjoy diving into details with your team and helping them succeed? Can you take vague user problems and turn them into an elegant architecture? Great. Come work at Strategic!   We’re looking for an experienced Tech Lead, MuleSoft to lead and build out a small Mulesoft development team. This is a great opportunity to lead the API development of a new multi-million dollar Salesforce Service Cloud project that will be used daily by over 700 employees. If you’re a great motivator of teams and have experience architecting and developing complex MuleSoft applications, we want to speak with you!
Job ID
2020-1284
Job Locations US-NY-New York
Do relationships matter to you? Are you looking to collaborate, create, innovate and lead? Do you believe in servant leadership and care about developing a team?  And is your perfect environment one that is fast paced and takes time to celebrate success?   If the answers are yes, then when we want to hear from you!   We are seeking a Manager for our Client Services team.  This individual will be responsible for a team of Client Services representatives focused on delivering an exceptional client experience.   This position reports to our Senior Director of Client Services and will work closely with senior leadership in all areas of contact center operations, team member coaching/mentoring and departmental recognition initiatives.
Job ID
2020-1283
Job Locations US-NY-New York
Are you looking for a role where you can directly influence an organization in launching new products? Do you have a knack for solving problems? Do you believe in data driven decision-making? If so, we welcome you to apply!   Strategic Financial Solutions is a rapidly growing, entrepreneurial, consumer financial services firm that seeks an experienced Servicing Supervisor for its Consumer Lending Division to provide leadership, management and administration for the entire Servicing function that caters to the needs of our borrowers.    You will be part of a smart, action-oriented team who place a high value on results and people. This position will provide you with a challenging opportunity to execute and learn and above all, be rewarded for success.
Job ID
2020-1282
Job Locations US-NY-New York
Are you looking for a role where you can directly influence an organization in high growth mode?  Are you passionate about the partnership between HR and the business in order to drive results?  Do you feel a sense of accomplishment in establishing best practices into an organization? If so, you may have found your next role.   Strategic’s HRBP directly contributes as an acting HRBP for several business units and its employees.  You will deliver comprehensive human resources programs, initiatives and solutions in support of increased employee and organizational performance. This includes providing proactive, innovative, customer-focused HR solutions that are aligned with the needs of the business objectives. Solutions and strategies may include talent management/development, performance management, consultation on employee relations issues, benefits administration, and modeling values and building a culture in alignment with Corporate. Responsible for developing credible and trusting relationships with senior leaders, managers and employees. Reports to the Chief People Officer.   About Strategic: Strategic Financial Solutions is a leading consumer finance company that specializes in helping people that have too much credit card debt. We were recently named the 21st Best Company to Work for in New York by Best Companies to Work For and have been certified as a Great Place to Work 4 times. Additional honors include being named, two times, as one of the 50 fastest growing companies in New York City and to the prestigious Inc. 500 list as one of the 500 fastest growing companies in the United States.
Job ID
2020-1279
Job Locations US-NY-New York
Are you looking for a role where you can directly influence an organization in launching new products? Do you have a knack for solving problems? Do you believe in data driven decision-making? If so, we welcome you to apply!   The consumer lending Division of Strategic Financial Solutions is an integrated marketplace lending platform that provides a broad range of personal installment loans to borrowers.    The Senior Director of Consumer Lending Operations will be responsible for the direct management of Underwriting and Servicing functions.  This person will partner with internal key stakeholders (Sales, DNL Negotiations, Finance, Tech, Analytics, Compliance and Credit Risk) to drive end-to-end credit delivery.  This person will act as primary contact during bank/state/SOC audit reviews, and remediate any issues identified during the audits, and will address all escalated loan production and servicing related issues.
Job ID
2020-1278
Job Locations US-NY-New York
We’re looking for a Javascript Developer to build features and applications that help our customers and internal teams be more successful. We're currently embarking on building out a brand new Salesforce Service Cloud which over 500 employees will use on a daily basis. We’re looking to you to enhance that system and other applications using your Javascript skills along with other technologies such as Lightning Web Components, AWS Lambda Functions and Facebook Workplace Bots.   Successful candidates will have a strong technical background in Javascript. Experience in Salesforce is NOT required and training and the opportunity to learn many new skills will be provided. If you’ve built complex javascript applications and are excited about learning and creating something new, we want to speak with you!
Job ID
2020-1276
Job Locations US-NY-New York
Do you like collaborating with a diverse group of specialized professionals to come up with impactful solutions? Do you want to help thousands of Americans daily with the products you help create? Do you want to be not just an employee at the company you work for, but an owner? If so, come work with us at Strategic Financial Solutions!
Job ID
2020-1275
Job Locations US-NY-New York
Do you love building applications, launching new features and honing your craft? Please read on!    We are looking for a Senior Full-Stack developer who takes pride in their code and loves proactively solving challenges. We understand that you might be stronger in the back-end than in the front-end, and that’s fine. You’ll be working as part of a team; helping other developers, reviewing their code and building new APIs and features. You’ll also be working with a product manager to design and scope new features that delight our users and customers. We’re a relatively small team in a stable yet fast growing financial company and would love for you to join us!
Job ID
2020-1273
Job Locations US-NY-Buffalo
Do relationships matter to you? Do you enjoy talking with and helping others? Are you looking to collaborate, innovate and be part of team? And is your perfect environment one that is fast paced and takes time to celebrate success?   If the answers to these questions were “Yes!” then you may have just found the company and culture you’ve been hoping for. Strategic is looking for Customer Service Specialist to join our family of highly motivated, fun-loving, challenge-seeking individuals who care for one another and our clients. As a Customer Service Specialist, you will listen and engage with our clients with an empathetic ear and shepherd them in their quest for financial freedom.   So, if you're an optimistic opportunist looking to jumpstart or develop your career in a fun, rapidly growing environment where you have an opportunity to learn and have career advancement, we want to hear from you.
Job ID
2020-1271
Job Locations US-NY-New York
Do you get excited about working on productivity tools and want to help users be more productive? Do you enjoy diving into details with your team and helping them succeed? Can you take vague user problems and turn them into an elegant architecture? Great. Come work at Strategic!   We’re looking for an experienced Tech Lead, Salesforce to lead and build out a new Salesforce development team. This is a great opportunity to lead a new multi-million-dollar Salesforce Service Cloud project that will be used daily by over 700 employees.   Have you successfully launched a Salesforce Sales or Service Cloud installation? If you’re a great motivator of teams and have experience architecting and developing Salesforce applications, we want to speak with you!   Products we craft We are building tools for our client facing teams to help relieve people of their burden of debt. Leveraging technology to make a person’s life better is something you will do every day. Learning something new every day is something (we hope! :-) you will do as your build out your team.   Tools we use For managing our work we use Jira Kanban boards along with Confluence for documentation. We also use Slack and Zoom for video conferencing and VS Code for coding. For CI/CD we plan to use Salesforce DX along with CircleCI and Github.  
Job ID
2020-1268
Job Locations US-NY-New York
Do you love the action of a startup, but the job security of working in a 12-year-old company? Do you have a passion for creating great customer experiences through email, push, and other marketing channels? Do you love to learn, are curious, resourceful, and have a track record of getting stuff done? If so, the Marketing Technology Analyst role may be the right fit for you.   This position will work closely with the marketing department to implement B2C marketing journeys and communications via the Salesforce Marketing Cloud.  The position will also be responsible for evaluating and supporting marketing technologies used for lead management, online reputation management, and customer surveys.  This is a hands-on position for an individual who is looking to build a career that bridges the divide between IT and marketing.  If you are interested in rolling your sleeves up and learning how to implement marketing ideas though best of breed tools, SQL, HTML, AMPScript, and other technologies we would love for you to join us.
Job ID
2020-1266
Job Locations US-NY-Buffalo
Do you love workforce planning? Are you looking to collaborate, create, innovate and lead? Do you thrive on creating an amazing experience for internal and external clients? And is your perfect environment one that is fast paced and takes time to celebrate success?   If the answers are yes, then when we want to hear from you!   Strategic Financial Solutions is looking for talented leaders to join our family. We are seeking Head of Workforce Management to be a part of our growing Client Services team in Buffalo and NYC. This individual will be responsible for the creation and accuracy of contact forecasting and scheduling with in Customer Service to ensure service levels are met and that our clients have an exceptional experience with our product and company! They will create and execute our future Contact Routing strategy for our ever growing and changing Client and business needs This position reports to our VP of Client Services and will work closely with senior leadership in all areas of contact center operations.
Job ID
2020-1265
Job Locations US-NY-New York
Are you a hands-on supervisor that thrives in working together and guiding a growing technical support team in a rapid environment?  Do you embrace a customer first and ‘no ticket left behind’ attitude?  Would you excel at identifying and presenting opportunities to improve and automate service through technology?   We’re looking for an individual who will manage a team of technical support personnel while contributing to the day to day support tasks.  In addition to an internal team, this role will work with IT leadership and service providers to deploy and support technology and analyze/escalate the IT service desk, servicing 900+ associates across 2 office locations.
Job ID
2020-1263
Job Locations US-NY-Buffalo
Are you a someone that thrives in working with a growing technical support team in a rapid environment?  Do you embrace a customer first and ‘no ticket left behind’ attitude?  Would you excel at identifying and presenting opportunities to improve and automate service through technology?   We’re looking for an individual who will collaborate and contribute with the day to day tasks of the support team.  In addition to an internal team, this role will work with IT leadership and service providers to deploy and support technology servicing 800+ associates across 2 office locations.
Job ID
2020-1262
Job Locations US-NY-Buffalo
Are you looking to shift your Information Technology career into high gear at a rapidly growing, dynamic, financial services firm?  Are you an expert at troubleshooting and identifying the best possible solutions?  Do you embrace a customer first attitude?   We’re looking for an individual to join our Technical Support Team, responsible for handling the day to day support requests servicing 800+ associates across multiple office locations.
Job ID
2020-1261
Job Locations US-NY-New York
Do you get excited about working on productivity tools and want to help users be more productive? Do you enjoy diving into details with your team and helping them succeed? Can you take vague user problems and turn them into an elegant architecture? Great. Come work at Strategic!   We’re looking for a Tech Lead who takes pride in their work and loves building things. The successful candidate will lead a small (<5) development team composed of C# and Javascript developers. We’re looking for a tech lead who is friendly and helpful; an individual who enjoys mentoring other developers and performing code and architectural reviews.   Creating and maintaining a collaborative culture built on helping other teammates while learning new technologies and skills is a critical aspect of this role. We’re a relatively small team in a stable yet fast-growing financial company.   We are in the process of modernizing our stack and are looking to embrace GraphQL and Microservices (AWS Lambda/Azure Functions) across our stack. If this sounds interesting, we would love for you to join us and apply below!
Job ID
2019-1255
Job Locations US-NY-Buffalo
Do you love building applications, launching new features and honing your craft? If so, please read on!   We’re looking for an experienced Senior Salesforce Developer to play a vital role in developing new features and workflows in our Salesforce Service and Sales Cloud. You'll be responsible for developing our key Salesforce applications and working closely with our product manager.   Successful candidates will have a strong technical background in Salesforce. If you’ve built applications in Force.com, understanding lightning components and are an expert in our Salesforce Clouds, we want to speak with you!  
Job ID
2019-1254
Job Locations US-NY-New York
Do you get excited about working on productivity tools and want to help users be more productive? Do you enjoy diving into details with your team and helping them succeed? Can you take vague user problems and turn them into an elegant user experience? Great. Come work at Strategic!   We’re looking for a Product Manager who takes pride in their work and loves proactively solving challenges. The successful candidate will work well with developers and the business in helping the development of features and functionality that delight our customers. You will be responsible for identifying the highest impact work, prioritizing that work, and delivering optimum experiences to our users. We’re a relatively small team in a stable yet fast-growing financial company and would love for you to join us.   Products we craft: We are building tools for our sales team to help relieve people of their burden of debt. Leveraging technology to make a person’s life better is something you will do every day. Learning is something (we hope!) you will do every day as you build out your product. Some of our applications are custom developed in-house, and others integrate with SaaS products and Salesforce.   Tools we use: For managing our work we use Jira Kanban boards along with Confluence for documentation. We also use Slack and Zoom for video conferencing.
Job ID
2019-1251