Are you able to think critically and outside the box?
Do you enjoy talking with and helping others?
Are you organized and detail oriented?
Is it easy for you to identify problems and quickly solve them?
Are you calm and patient under pressure?
If you answered YES to these questions, then look no further and apply for the Loan Servicer position!
As a Loan Servicer, you will be an integral part of Strategic Financial Solution’s Lending Department’s borrower journey, responsible for delivering a delightful experience throughout their repayment process. You will act as a trusted resource for our borrowers and offer a consultive approach to helping them. You will serve as an advocate for them and always look for opportunities to go above and beyond. As an empathetic and patient Loan Servicer, you will understand the importance of making sure our borrowers feel heard and understood through active listening. And finally, your drive and customer-centric focus will be a key component in achieving our company vision: helping our borrowers live financially healthy lives.
The Lending Department at Strategic Financial Solutions is growing rapidly, and new team members will have an opportunity to grow and develop their skills and talents. Active listening, following-through on commitments, fanatical customer service, and attention to detail are requirements for the role and the department.
Strategic Financial Solutions is a leading consumer finance company that specializes in helping people that have too much credit card debt. We were recently named the 21st Best Company to Work for in New York by Best Companies to Work For and have been certified as a Great Place to Work 5 times. Additional honors include being named two times, as one of the 50 fastest growing companies in New York City and to the prestigious Inc. 500 list as one of the 500 fastest growing companies in the United States.