Strategic Financial Solutions

  • IT Business Relationship Manager, Shared Services

    Job Locations US-NY-New York
    Information Technology
    Job ID
  • Overview

    Are you someone that loves the action of a startup but the job security that you get when working with a 11-year-old company?  Are you a natural problem solver who thrives on delivering “best fit” technology to solve business challenges?  Do you like working in an environment where people genuinely like each other and look forward celebrating key wins and successes? Do you long for a high growth, decisive, fast-decision-making culture?

    If the answers to these questions were yes then you may have just found a company and culture is a fit for you.

    As a direct report to the CIO, the Shared Services Business Relationship Manager (BRM) will be the strategic interface between the Marketing, Finance, and HR lines of business and IT.    The BRM will act as a trusted advisor and function as the single point of contact for the lines of business into IT.   The BRM will also act as an advocate on behalf of their business stakeholders to ensure IT services are addressing their business priorities and needs.  


    • Line of business executive relationship development and curation.
    • Building, maintaining, and tracking product roadmaps to forecast future changes to IT systems and capabilities.
    • Partner with line of business leaders to facilitate IT project initiation, requirements shaping, prioritization, solution selection, scheduling, execution oversight, and communication.
    • SOP disruption. Evaluating opportunities to leverage technology to streamline business operations.
    • Supplier management for technology partners delivering services to the Marketing, HR, and Finance lines of business.
    • For select applications, implementing requests for system configuration and administration changes.
    • IT service reporting providing ad-hoc, weekly and monthly performance reporting to line of business stakeholders.



    • Highly self-motivated and directed with a sharp attention to detail.
    • Consultative approach to engaging and delivering value to our Line of Business partners in Marketing, Finance, and HR.
    • Excellent interpersonal skills including teaming, oral, and written communications.
    • Demonstrated analytical and problem-solving skills.



    • 8-10 years experience with progressive responsibilities.
    • Experience working in regulated environments (e.g. PCI DSS).
    • Previous technology experience in the areas of Marketing, Finance and/or HR.


    A little about Strategic


    Strategic Financial Solutions is a leading financial services company that provides comprehensive debt relief solutions for people in difficult financial situations. Through our personalized, tailored approach that includes debt consolidation loans and credit card modification programs, Strategic Financial Solutions has successfully resolved more than $1 Billion in high interest consumer debt for over 100,000 clients.


    Strategic has been recognized numerous times for our culture and our high growth.  In 2015 and 2016 Strategic Financial Solutions was named to Crain’s New York Business Fast 50 Companies list that recognizes the fastest growing companies in New York City. In 2016 we were named to the prestigious Inc. 500 list as one of the top 500 fastest growing private companies in the United States.  In 2017 we were ranked 21st in the Best Companies to Work For in New York State program. Strategic has 3 state-of-the-art facilities, 2 in Manhattan and 1 in Buffalo, to house our rapidly growing family of over 800 associates. We proudly celebrated our 10th anniversary in June, 2017.


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