Strategic Financial Solutions

  • Technical Support Specialist- Entry Level (Buffalo, NY)

    Job Locations US-NY-Buffalo
    Information Technology
    Job ID
  • Overview

    Are you looking to start your Information Technology career at an exciting and rapidly growing financial services company?

    Strategic Financial Solutions is looking for a motivated and dedicated individual to add to our IT team.


    • Level 1 troubleshooting of technical issues on PC and laptop computers
    • Troubleshooting of phone and email systems
    • PC setup and configuration using enterprise based deployment tools
    • User onboarding and off-boarding in Active Directory and other systems
    • Support for printer setup and configuration
    • Response to tickets submitted and assigned through a help desk system
    • Gather information on user problems that require escalation
    • Level 1 support of the corporate network and security systems
    • Bachelor's degree in Information Technology, Computer Science or a similar area of study
    • Hands on internship or part time experience working as a technical support representative in an office setting
    • Motivated self-starter with an interest to learn and a skill to research problems


    Compensation commensurate with experience



    A Little About Strategic:

    Strategic Financial Solutions is a leading financial services company that provides comprehensive debt relief solutions for people in difficult financial situations. Through our personalized credit card modification program and our consumer lending products, Strategic has successfully resolved more than $1 Billion in high interest consumer debt for over 100,000 clients. Strategic has been recognized multiple times for our culture and our high growth.  In 2015 and 2016 Strategic Financial Solutions was named to Crain’s New York Business Fast 50 Companies list that recognizes the fastest growing companies in New York City. In 2017 we were recognized as one of the top 500 fastest growing private companies in the United States by Inc Magazine.  In 2017 we were ranked 21st Best Companies to Work for in New York State. Strategic has 3 state-of-the-art facilities, 2 in Manhattan and 1 in Buffalo to house our family of over 600 and growing. We proudly celebrated our 10th anniversary in June 2017.



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