Strategic Financial Solutions

Level 1 Technician

Job Locations US-NY-New York
Category
Information Technology
Job ID
2018-1092

Overview

Are you looking to start your Information Technology career at an exciting and rapidly growing financial services company?

Strategic Financial Solutions is looking for a motivated and dedicated individual to add to our IT team.

Responsibilities

  • Level 1 troubleshooting of technical issues on PC and laptop computers
  • Troubleshooting of phone and email systems
  • PC setup and configuration using enterprise based deployment tools
  • User onboarding and off-boarding in Active Directory and other systems
  • Support for printer setup and configuration
  • Response to tickets submitted and assigned through a help desk system
  • Gather information on user problems that require escalation
  • Level 1 support of the corporate network and security systems

Qualifications

  • Bachelor's degree in Information Technology, Computer Science or a similar area of study
  • Hands on internship or part time experience working as a technical support representative in an office setting
  • Motivated self-starter with an interest to learn and a skill to research problems

Compensation commensurate with experience - $16.50/HR

Hours are 11am-8pm

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