Strategic Financial Solutions

Negotiations Associate

Job Locations US-NY-New York
Job ID


  • Do you like to review work for accuracy to ensure it can move forward?
  • Do you like supporting other departments?

If you answered YES to these questions, then consider applying for the

Negotiations Associate Position!


Strategic Financial Solutions helps real people manage their unsecured debt with empathy and a personal touch. The objective of the position of Negotiations Associate is to provide support to the negotiations team and to ensure that all information received by the payments team is accurate. As a negotiations associate, you will provide support to the negotiations team by ensuring that all information is correct before a settlement is received by the payments department. This includes, but is not limited to, ensuring that the client can afford the settlement as proposed, all information in the system accurately reflects the information proposed by the creditor, and that tasks are set correctly within certain guidelines to ensure the client’s success in their debt management program. The role of negotiations associate is constantly growing to include more responsibilities to further assist the negotiators, payment processors, and attorneys. 


  • Processing settlements and approving or declining the proposed settlements based on the client’s available funds and projected future drafts (checking math)
  • Identifying accounts in pre litigated status for the pre lit team
  • Reviewing settlement offers sent to the client by the creditors and identifying accounts that should be worked based on strategy
  • Updating account information to ensure that the client’s profile reflects the most up to date information
  • Assisting the attorney network by providing updated escrow sheets based on the client’s draft history and projected drafts to help the attorneys obtain settlements on accounts that have gone into a litigated status
  • In house auditing of existing accounts

The negotiations associate team relies heavily on teamwork and cooperation. As an associate, you would work with your team members to be sure that all tasks and assignments are completed in a timely manner through collaboration and distribution of work. Our ideal candidate would be someone who believes that there is no job too big or too small, so long as it is in service of the team.


  • Ability to multi-task, operate efficiently, learn, and adapt quickly
  • Solid math skills
  • Forward thinker with a proactive mindset and attention to detail
  • Self-motivated team player with a desire and drive to learn and grow
  • Strong verbal/written communication and interpersonal skills
  • Independent worker, able to self-pace and consistently improve
  • Detailed oriented, dedicated to providing excellent customer service
  • Ability to change direction quickly, re-prioritize and communicate with internal management
  • Ability to work well under pressure and maintain a sense of urgency


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