Strategic Financial Solutions

  • Negotiation Specialist (Buffalo)

    Job Locations US-NY-Buffalo
    Job ID
  • Overview

    Are you a great communicator who can form new relationships with ease? Would you like to be part of a team that directly impacts the lives of our clients by helping them deal with their credit card debt? Does the thought of monthly bonus potential motivate you? Does being part of a growing NYC-based organization with an amazing company culture excite you?


    If so, Strategic Financial Solutions would love to hear from you!


    • Responsible for negotiating credit card debt on behalf of consumers.
    • Demonstrate effective telephone and negotiation techniques.
    • Builds solid relationships with creditors, collection agencies and law firms.
    • Provide exceptional customer service and maintain a high level of integrity.
    • Responsible for hitting/exceeding team objectives and goals.
    • Track productivity and update manager on a daily, weekly, and monthly basis.
    • Works with customers in escalated and complex situations.
    • Develop efficient work methods to accomplish challenging work goals.


    • Bachelors/Associates Degree
    • Knowledge of Billing and Collections procedures a plus
    • Knowledge in Accounts Receivable a plus
    • Strong attention to detail, goal-oriented
    • Commitment to excellent customer service
    • Excellent written and verbal communication
    • Ability to prioritize and manage multiple responsibilities

    About Strategic:


    Strategic Financial Solutions is a leading financial services company that provides comprehensive debt relief solutions for people in difficult financial situations. Through our personalized credit card modification program and our consumer lending products, Strategic has successfully resolved more than $1 Billion in high interest consumer debt for over 100,000 clients.


    Strategic has been recognized multiple times for our culture and our high growth.  In 2015 and 2016 Strategic Financial Solutions was named to Crain’s New York Business Fast 50 Companies list that recognizes the fastest growing companies in New York City. In 2017 we were recognized as one of the top 500 fastest growing private companies in the United States by Inc Magazine.  In 2017 we were ranked 21st Best Companies to Work for in New York State. Strategic has 3 state-of-the-art facilities, 2 in Manhattan and 1 in Buffalo to house our Family of over 600 and growing. We proudly celebrated our 10th anniversary in June 2017.


    What We Offer:

    • Employee acknowledgement programs such as Monday morning breakfasts and Wellness Wednesdays
    • Happy Hours
    • Participation in Strategic Dreams program which makes several employee’s dreams come true each quarter
    • Heavy emphasis on training and development through introductory and ongoing training as well as industry/professional training program
    • Starting annual salary: ~35,000 plus monthly bonus potential


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