Do you believe in servant leadership and care about developing your team? Do you love solving problems and helping people in difficult situations? Are you driven by a fast paced environment?
If you have an interest in working in a dynamic and fun environment, driving individuals to succeed, we want to hear from you!
Strategic Financial Solutions just opened its newest office in Buffalo and we are looking for talented leaders. We are seeking a Manager for our Customer Service team. This individual will be responsible for managing day-to-day customer service operations as well as the coaching of our customer service representatives. This position reports to our Director of Customer Service and will work closely with senior leadership in all areas of contact center operations, team member coaching/mentoring and departmental recognition initiatives. The individual’s main objectives will focus on driving and managing initiatives related to productivity goals, performance management and coaching of associates, and supporting the execution and development of training initiatives.
Strategic Financial Solutions is a leading financial services company that provides comprehensive debt relief solutions for people in difficult financial situations. Strategic Financial Solutions has successfully resolved more than $750 million in debt for over 100,000 clients. The company was recognized as an Inc. 500 company in 2016 as one of the fastest growing private companies in the United States. Strategic has grown by almost 400% since 2012.